Welcome to King Cross Practice, Halifax
We are a four-doctor partnership working from purpose-built premises (1988). The doctors work in a general, not limited partnership. We aim to work as a team to provide a high standard of healthcare to individuals and families. We believe most patients prefer to have their own personal doctor and we encourage patients to see their usual doctor whenever possible for ongoing medical conditions. Access to the building does not involve stairs. We are involved in the training of junior doctors and you may be offered appointment with one of these - please accept these qualified doctors as part of our clinical team.
Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more
Do you need to re-order your medication? Visit our prescriptions page for information on how to order these. Find out more
We are able to offer other online services to order authorised repeat prescriptions from March 2012. You will not be able to order anything more than 10 days before due date. To use our online services you need to obtain login and password details from surgery. Please call in the surgery to request this service - we cannot arrange over the phone, and we will need proof of identification to make sure we keep your records secure. We will then be able to issue you with password and further instructions.
CHANGE TO SURGERY TELEPHONE
We have a new telephone system in place from 24 January 2014 with a new telephone number. calls to our old number will be diverted to the new one for a number of months. Please update your phone books/pre-dials.
We will be monitoring our call rate and changing the number of callers held in the queue over the coming weeks until we find the best level. All calls are charged at standard local rates as you will note this is a local code geographical number.
However, Monday morning is by far our busiest time of the week. Our Monday morning call rate between 8 and 9 am is running at around 100. Clearly it is impossible to handle this number of calls, so it is inevitable that some callers will experience problems getting through to us. We have three incoming lines in total. We try to restrict outgoing calls during our busy times to leave lines free for patients to use. We could increase the number of lines but we do not have the staff to manage more incoming lines, so this is not an option.
Our main surgery number is 01422 230730 - our new number will be widely advertised and callers using our old number will be automatically diverted to our new number.
(Site updated 17/04/2014)